ChaseKit
Support
Last updated: 22 July 2026
Email [email protected] for billing, restoring a purchase, refunds, or product support.
Before contacting support
Include your browser, the page you were using, whether you bought the £7 escalation pack, and a short description of what happened.
Restoring a purchase
Stripe emails you a receipt when you pay. That receipt is your proof of purchase: if you lose access, or change browser or device, send it to support and we will restore your pack. ChaseKit also shows a private restore link straight after payment, which does the same thing without waiting for us.
Typical response
We aim to reply within 2 UK business days.
Calculation questions
Read how ChaseKit calculates late-payment amounts, including the primary sources, review date, assumptions and limitations.